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Auto Glass Specialists |
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Phoenix Glass Inc® |
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When
Phoenix Glass replaces a windshield,
Betaseal/Essex adhesives are used to install windshields on nearly every domestic vehicle and two thirds of all vehicles manufactured worldwide to help restore a vehicle to its original strength and retain a windshield during a crash.
Not all adhesives have the strength required to allow the vehicle safety systems to perform correctly.
To assure that the windshield is replaced properly it's absolutely imperative that the correct adhesives as well as adhesive primers are used.
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> FAQ......Windshield Questions
What we would call a normal mobile auto glass installation usually takes from 30 to 90 minutes. Installations that take longer than 90 minutes are what we classify as difficult installations. For obvious reasons it is not practical for us to do these types of installations in the field so they do not qualify for our Mobile Service. As a rule they require that the installation be performed and monitored for a period of time in our facility. Some of these types of installations are timely because they are done in stages, some of which cannot be accomplished until the adhesive has cured for a minimal amount of time. There are many different types of vehicles out there in todays world and each of them have their own peculiarities. Your customer service representative at Phoenix Glass will be more than happy to answer any questions you may have for your particular vehicle.
On average most rear view mirrors are not a problem. Most Rearview mirrors of today look like something to be afraid of (and a few of them are) but the majority of them are just business as usual for the technicians at Phoenix Glass.
The installer in most cases can transfer your windshield stickers to your new windshield. If they cannot, as much of it as possible will be saved so that you can get it replaced.
Yes. Your windshield was designed as the main safety restraint system in your vehicle. Auto manufacturers say your windshield provides up to 60 percent of the roof crush protection in a rollover accident. It also provides the backstop support for your passenger side airbag in a front end collision. If your windshield pops out in a collision or rollover and you don't have your seat belt on or it fails you could be ejected or crushed.
That will depend on the type of urethane adhesive used to install the auto glass in your vehicle. While most automotive grade urethanes rely on temperature and humidity to cure, the time required varies widely depending on the manufacturer. This time frame can range from 3 hour to 24 hours or more before your vehicle will meet Federal Motor Vehicle Safety Standards and is considered safe to drive. If you need to drive your vehicle sooner, a more expensive chemically cured urethane can be used that will allow a 1 hour drive-away time. In either case, it's imperative that you follow the manufacturers' instructions regarding safe drive away times. Not adhering to those instructions could result in your injury or even death. It is extremely important that the technician replacing your automotive glass explain to you when you are able to SAFELY drive your car.
It is recommended that you wait 24 hours before washing your vehicle. The high pressure from automatic car washes can damage the seal and outer moldings before the urethane has a chance to cure sufficiently. It's also important to leave at least one of the windows open at least 2 inchs to reduce the pressurization in the vehicle when the doors are shut and when the heat or air conditioning is operated. Having a window slightly open prevents the pressure inside the cabin from pushing a hole through the urethane seal, causing an air or water leak. Water or rain on the windshield isn't a problem at all, the moisture actually helps the curing process of the urethane sealant.
Your Phoenix Glass auto glass technician keeps up with the times and processes a high degree of understanding of the ins and outs of auto glass replacement. They are familiar with the proper tools, methods of removal, preparation of the pinchweld and possess the knowledge of the many different adhesives available that will provide the strength to hold the glass in your vehicle. Along with all that they also understand and use the proper methods that prevent leakage and rust around the pinchweld where the auto glass bonds to the vehicle. Phoenix Glass technicians have as much as 35 and none less than 15 years of auto glass experience and have literally installed thousands of windshields, back and side glasses. You can rest assured that your new glass will be properly installed and your vehicle will be restored to the factory specifications or better.
You don't! Without removing the windshield, it's impossible to tell if the windshield was prepped correctly, if critical primers were used, or if the proper amount or type of urethane was used. Once a windshield is installed, all the critical installation preparation steps are hidden under the moldings and black ceramic band. If it looks like a clean installation and the moldings are lying flat, you can only guess it was done right. But those things are only cosmetic. It's what is underneath that counts. The only sure way to tell if a windshield is properly installed is to crash test it, but we don't recommend it. The next best way to know is to know the reputation of the company that installed it. Make sure the company has a store front as there are many gypsy type auto glass companies operating in Knoxville and surrounding areas. No store front usually goes hand in hand with a pick up truck and a cell phone. They typically have no liability insurance and when something goes wrong you are on your own since they are hard to track down and won't answer your calls. Due to the poor workmanship during the average month here at Phoenix Glass we re-do auto glass in about 6 vehicles per month from this type of so called auto glass company. By the time you add up the expenses of a new glass, moldings and repairing the body damage that was done to the pinch weld the price for repairing a vehicle in this type of situation is usually 3 to 4 times what it would have cost if it were done right in the first place. Unfortuately most of these installers are or were employed and trained by some of the major chain outfits where they learned these traits and actually believe they are doing proper work.
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Auto
Glass and materials you can stake your life on!
Contact 865.947.5706
Charities were involved with!
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