Windshield Repair and Windshield Replacement Not all windshields that are chipped or broken need to be replaced. Depending on the type and size of break, some windshields can be repaired.  Most insurance companies suggest that your  windshield be replaced if the damage is in the direct line of view of the driver (basically if it is in the area the drivers side  windshield wiper wipes off) or if it is larger than a quarter.  There is a process that repairs cracks as long as a dollar bill but  due to a lack of customer satisfaction Phoenix Glass does not offer that service.  Note:  Due to the method of manufacturing, heated windshields and laminated back glasses cannot be repaired.  Repairing this type of glass can result in serious personal injury. The professionally trained team of auto glass technicians at Phoenix Glass can evaluate your windshield break to determine if it  can or should be repaired or if it requires replacement.  All of our auto glass technicians as well as our customer service  representatives are trained in proper installation procedures for all domestic and foreign vehicle windshield replacement as well  as windshield repair.  Your welcome to stop by our auto glass service center today and have your windshield checked absolutely  free. Auto Glass Insurance Claims Welcome  Phoenix Glass is an approved auto glass repair and windshield replacement center with all major  insurance companies and most auto glass affiliate networks such as Lynx, Guardian, Harmon, USA, and  many others. Give us a call and we will be happy to contact your insurance company, help you file the claim and after  the job is done handle the billing process for you.  Satisfaction Guaranteed! We offer a Lifetime Warranty on our products and workmanship for as long as you own or lease your vehicle. Windshield Repair & Replacement Knoxville's Finest Auto Glass Installation Center