Auto Glass Specialists

Phoenix Glass Inc®

Home

Auto Glass Repair & Replacement

Auto Glass Facts

About_Us
Contact_Us

Our_Location

Fleet Management

Heavy Equipment

Auto Glass
FAQ

Products

-Photo_Gallery


Materials you can stake your life on!

 

 

 

 

 

 

 

When Phoenix Glass replaces a windshield,
we do our best to use the same adhesive the manufacturer did when they built the vehicle and along with industry approved installation procedures.

 

Betaseal/Essex adhesives are used to install windshields on nearly every domestic vehicle and two thirds of all vehicles manufactured worldwide to help restore a vehicle to its original strength and retain a windshield during a crash.

 

Not all adhesives have the strength required to allow the vehicle safety systems to perform correctly.

 

To assure that the windshield is replaced properly it's absolutely imperative that the correct adhesives as well as adhesive primers are used.

> FAQ...... Auto Glass Differences

  • What kind of glass does Phoenix Glass use?

At Phoenix Glass we primarily use what is known as “OEM distributor” glass and some quality Aftermarket glass if an OEM part is not available.  This still means that your new glass is made to the same specifications that was originally installed by the factory.

  • What is the difference between Dealer, OEM or Aftermarket Auto Glass?

It can be a bit confusing as there are three different types of auto glass
you can choose from.

Dealer Auto Glass

This is the windshield or other auto glass that you purchase from an automobile dealership authorized by the vehicle manufacturer to service your car.  This glass is sourced from the same OEM distributor that manufactured your auto glass originally and will often have the vehicle's make stamped on it.  If you own a Mercedes and absolutely have to have the Mercedes logo on your replacement windshield in most cases your going to have to go to your local auto dealer.  The down side to choosing this route is that due to the usual extreme price difference between your dealer and you local auto glass replacement center your insurance company may not pay the entire amount of the glass and installation.  In most cases most insurance companies are only obligated to pay for like, kind, and quality, (something they do to help you keep your insurance rates to a minimum) and are only obligated to pay what's called a fair market value and may ask you to pay the difference.

Beware though that alot of times the glass you get from the dealer is no different than or may be the exact same OEM glass that we offer in that some automobile manufacturers will not allow the release of the exact same glass that they install at the factory.  Phoenix Glass wholesales glass and does work for several automotive dealerships and for liability as well as warrenty reasons it's only in rare cases that a dealer will provide their own glass.

OEM Distributor Auto Glass

OEM glass is made to the same specifications as dealer glass, but not necessarily by the same distributor. For example, OEM Ford windows are the same color, durability, thickness, size, and shape as the original windshield specs from Ford.  Windows labeled "OEM" are virtually identical to dealer glass except they aren't always made by the same company that originally contracted with your vehicle manufacturer.

Why? Automobile companies change auto glass contracts from year to year, so the company that made your 1972 Chevrolet window glass may not be the same company that manufactured your 2008 Chevrolet window glass. A good example of this is on or around May of 2009 PPG Industries Inc.'s spin-off Pittsburgh Glass Works LLC has entered into a partnership with Daimler AG to supply automotive glass to the German vehicle manufacturer. Under the new, multi-year contract, Pittsburgh Glass Works will be the primary windshield, door and rear windows' supplier for Mercedes-Benz cars and sport utility vehicles.

Let's say you need a new Honda windshield for your Civic.  Your Honda windshield may have originally been produced by APTech "a US subsidiary of Asahi Glass of Japan", so that's the brand you'd get if you went to the dealer.  If you went to a local auto glass shop here in the good old USA you'd get your Honda window from a reputable OEM distributor like Pilkington or PPG/PGW who makes the exact same windshield, to the exact same specifications. Because your windshield wasn't originally made by APTech, it doesn't qualify as dealer auto glass, but it's just as good.

All OEM distributors contract with one or more of the various car manufacturers, and that's what qualifies them as Original Equipment Manufacturers. OEM is a good choice for your Honda Civic unless you absolutely have to have the Honda logo on your windshield.

Aftermarket Auto Glass

Aftermarket auto glass is made by companies that do not contract with any car manufacturers.

  • What Are The Markings On Automotive Glass?

The "E" mark simply means that the glass is ISO 9002 and EEC approved for sale in Europe.  Chryslers and Fords made for export have these when sold (Neons, Cougars, etc). Sekurit (the trademark of France's Saint Gobain Group) is the primary supplier to Ferrari. SIV (Societe Italiana di Vitres- Italian Glass Company-part of the UK's Pilkington Group) is another supplier. Sekurit, Sigla (German subsidiary of LOF/Pilkington), and USA's PPG/PGW (the same PPG from CART Indy Cars) are suppliers to Audi, Porsche, Mercedes-Benz and BMW in Germany. APTech (US subsidiary of Asahi Glass of Japan) supplies the M-class SUV made in the USA.  Ford (aka "Visteon"/Carlite) and Daimler Chrysler are the only two automakers that fabricate their own autoglass in the world. The manufacturer of the glass (regardless of the trademark) is listed in the logo. The number that follows "DOT-" is the code that tells who made it.

 

 

Auto Glass and materials you can stake your life on!

Contact
Phoenix Glass to inquire about OEM auto glass for your vehicle.

865.947.5706

 

 

 



 

 

 

 

 


 

Charities were involved with!



Phoenix Glass Inc. proudly supports our Nations Veterans

 

Home

Site Map

Copyright 2008 ® Phoenix Glass INC.® All Rights Reserved

revised 9/08